The widespread use of technology has changed the way we work, play, and everything else in our lives. But it’s not just consumer habits that changed. Businesses today use more technology services than ever before. It has reached the point where technology can make or break a business. Especially a small or medium enterprise.
Larger corporations view technology through a financial lens. But for a small business, the right technology is crucial for survival and growth. Let’s take a quick example. Many companies store data in the cloud. This move can save millions of dollars for a large organization. However, the important point is that the company can’t afford to have their own data center.
The situation is completely different for a small business. Storing so much data is very expensive if you do it on your own. But cloud services make it easy, inexpensive, and accessible to everyone. Using the right technology effectively is key for growth and success.
Keep in mind that a small business has different requirements than a large one. You may not need as many services or require a different type of technology. Consider every technology with the following aspects in mind before making a decision.
Know What You Need
This tip sounds like common sense! But you’d be amazed by the number of people who buy something without any planning. You have to know your needs to make sure the technology you purchase is a good fit. Suppose a vendor offers A, B, and C features for $X. It might seem reasonable but what if you don’t need the first two features at all? If another vendor offers feature C for half the price, that’s certainly a better option.
The situation could be even worse. Another feature D is crucial for your business but the vendor doesn’t offer it. This means you’re paying for features you don’t need and don’t have the features you require. You have to spend more to get what you want.
Mobility Wins
In today’s digital world, mobility is king. Many small businesses benefit from mobility in different ways. It allows you to be more flexible when reaching out to customers. Employees can work from anywhere to get things done. For instance, cloud services can help your workers work from home, a coffee shop, or a client site.
Mobility is a great way to attract young and talented employees as well. You no longer have to look within your city or state for future hires. You can hire and retain employees who would otherwise stop working or move to another company. With almost 37% of employees now telecommuting, small businesses shouldn’t lose out on this opportunity [1].
Enhance Communication
Communication is crucial in any business. Look for a technology that enhances communication and collaboration in some manner. For instance, a phone system that integrates with your existing CRM tools. Consider conferencing software and cloud storage for documents. Systems that can talk to each other and integrate seamlessly are always a good bet. Good communication is important to strengthen company culture as well.
Selecting a Phone Solution
Any phone solution you select for the business has to check all the boxes. It has to fulfill your business needs, allow mobility, and enhance communication. In 2019, you cannot expect any less.
That’s what Connect it Networks (CIN) is all about. Whether you’re looking for a cloud solution or telephony services, we aim to connect your world. From network infrastructure to voice solutions, you can buy end-to-end services from a single provider. How does that help your business?
Consolidate
You don’t have to run around multiple vendors to connect all the pieces of your communication technology. You will have a single point of contact for everything from building to maintenance. If you have a question, you know who to call!
Troubleshooting
What happens if your phones stop working suddenly? Do you call the VoIP provider or your ISP? Who’s responsible for bringing the phones back? With CIN solutions, you don’t have to worry. Our expert team will bring you back online without damages.
Change or Modify Services
Perhaps the biggest benefit of cloud services – especially VoIP – is you only pay for what you need. If your business experiences sudden growth, add new lines in a few minutes. Moving to a new location? Your office can be up and running even before your employees get there! If you no longer need a service or feature, remove it. You don’t have to wait for the end of the month either.
For a small business, buying cloud VoIP services is almost a no-brainer. You can reduce costs and gain sophisticated capabilities at the same time. With CIN solutions, get the technology you need to compete with larger companies!
Sources:
- https://news.gallup.com/poll/184649/telecommuting-work-climbs.aspx