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Finding the Perfect Business Internet Solution

No two businesses are alike when it comes to system requirements and solutions. But in the 21st century, it is safe to say that a high-speed Internet connection is mandatory for any organization. Regardless of the size of your business or the industry you operate in, fast and uninterrupted Internet access is necessary. 

Why Do You Need Business Internet?

Some business owners may wonder if you really need business-grade Internet connections. A company may try to use residential connections to save on costs. But the trade-off is almost always not worth it. 

An Internet package tailored specifically for businesses offers many advantages including static IP, enhanced security, and superior customer support amongst other things. Unless you are an entrepreneur working out of your garage, most businesses will benefit from selecting a business-grade Internet connection.

Factors to Consider

So what you do look for before selecting and Internet solution for your business?  It’s important to keep the following factors in mind:

Connection Type

There are many types of Internet connections available and they all vary in speed, price, and reliability. Dial-up Internet is still around – in 2020 – but even consumers won’t like the slow speeds, let alone a business. DSL or Digital Subscriber Line is faster but still rarely sufficient for any business with more than a few employees. It is inexpensive though.

Internet through cable is one of the more popular options, especially for residential customers. It offers good speeds and is not too expensive. However, your speeds will suffer depending on network traffic. 

Fiber Internet connections are the backbone of the Internet and offer the best speeds for any organization. Unfortunately, they are not as widely available as cable.

Connection Speed

Before purchasing Internet service, you need to consider the speed. Even the average small business needs a website, email, internal business systems, and cloud-based document sharing solutions. In 2020, many companies use cloud-hosted services for a lot of processes from payroll to phone calls. Every online tool adds a bit more to the total network load, so your connection should be fast enough to handle it.

You don’t want to pay too much or struggle with too little. Internet speeds can vary from as slow as 15 Mbps to fiber speeds of up to 1 Gbps. Faster connections are more expensive but they are well worth the investment.

Mean Time to Repair

When your Internet connection stops working, you need it fixed as soon as possible. Research has shown that one hour of downtime can cost a business an average of $100,000 or more [1]. So can you imagine running a business if the Internet randomly stops working for hours at a time?

Every business needs a provider who can fix things when they inevitably go wrong. When it comes to infrastructure, it’s merely a question of when, rather than if. After all, no system is guaranteed to work at all times. Ask vendors how long it takes to repair problems on average. What kinds of downtime and reliability can your business expect from them?

Customer Support Options

It’s a sad fact that ISPs score exceptionally low on customer satisfaction surveys. No one likes talking to customer support, especially when the Internet stops working. But for a business, support is crucial. How can you contact the vendor if your connection doesn’t work?

Before committing to a provider, ask them a few questions about support options. How many different ways can you contact them in case of an issue? How long do they take to resolve support tickets? You can also talk to their current clients and evaluate their track record on support and client communication.

The above 4 factors matter a great deal when businesses look for an Internet solution. If you want superior Internet solutions, look no further than the Connect it Networks (CIN) fiber Internet solution for businesses. 

CIN Fiber Internet

Fiber Internet means your business gets a dedicated connection that is not shared with other organizations and residential customers. Fiber delivers exceptional speeds that you cannot get anywhere else. With 24/7 monitoring and unmetered bandwidth, your employees and customers don’t have to worry about a thing.

Connect it Networks (CIN) provides exceptional customer support for clients and the mean time to repair is a low 4 hours. It means we will work tirelessly to get you back online as soon as possible. CIN takes cybersecurity seriously and clients can rest assured their data is always protected. Access to resources is limited to authorized personnel only and our infrastructure is secured with the best tools available. 

Selecting the right Internet solution is not always easy but it is important to get it right. Consider your business needs and requirements carefully before choosing the best option for your employees and customers.

Sources:

  1. https://www.randgroup.com/insights/cost-of-business-downtime/