Contact us for more information
Head Office
Laval, Quebec
H7L 5Z6
T. 1.844.901.1110 | 450.901.1111
For a service request
Client Contact Centre (for business clients)
T. 1.844.901.1001 | 450.901.1001
Client Contact Centre (for senior residences)
T. 1.877.624.9422 | 450.624.9422
Hours
Monday to Friday: 8 a.m. to 9 p.m.
Saturday and Sunday: 9 a.m. to 5 p.m.
Saturday and Sunday: 9 a.m. to 5 p.m.
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.