Connect it Networks and CŌV Communications bring people and opportunities together. Driven by a desire to increase employee productivity and technological efficiency, we are making business communications more accessible than ever.

Knowledge, experience, and quality are at the forefront of everything we do. With these guiding principles and a strong focus on personalized client support, we have become one of the most respected communications provider in the industry.

For over 20 years, Connect it Networks and CŌV Communications have been developing on-premises communications services to meet the demands of our clients’ most challenging requirements. These fully-customized solutions – unified communications and collaboration, SIP trunking, fiber optic connectivity, business Wi-Fi, networking and senior living solutions – have a proven record and are trusted by businesses throughout Canada.

Role Summary

Primary responsibilities will be to provide implementation, maintenance, and support to an IPTV service delivered to residential and commercial customers.
This position requires the following diversity of functions to be performed as needed: monitoring, supporting, designing, staging, installation, troubleshooting and resolving. Support will entail Level 2 escalation during and outside of normal business hours.
The position will require travel to customer locations and data center facilities.

Required Qualifications and Competencies

Experience in Applied Science, Engineering, Telecommunications or a related field
Cisco Certified Network Associate (CCNA) certification, Juniper Networks Certified Internet Associate (JNCIA) OR other vendor equivalent, OR relevant experience
Knowledge of telecommunications fundamentals
Experience with video and video distribution, IP CCTV accepted
Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches) and protocols (IPv4/IPv6, IGMP, PIM, HTTP)
Ability to provide technical and operational guidance to the IP and IT teams
Ethernet networking, both electrical and optical
Problem-solving under critical situations
Excellent written and oral communication in English and French

Preferred Qualifications and Competencies

Knowledge of audio and video CODECs, containers and formats
Experience with server management and OS administration
Experience with IRDs, Encoders/decoders, Transcoders, Origin servers, Packagers, Streamers, Middleware, DRM/CAS
Knowledge of unicast and multicast video traffic
Experience with streaming of packetized video, MPEG TS, UDP multicast, SPTS/MPTS
Capability to perform essential technical activities without direct supervision
Experience with larger enterprise IP networks and related networking equipment
Positive service-oriented attitude
Ability to be self-reliant

We Offer

Competitive salary;
Laptop and mobile device;
Group insurance Plan;
VRSP Plan.

Connect it Networks is committed to employment equity. Only those candidates who have been retained will be contacted for an interview.